Get help with PromptVerse

We reply to support requests, usually within 1–2 business days.

Contact us

Email is the fastest way to reach a person. Include your device (iPhone or iPad), iOS version, and app version if you know it.

Email [email protected]

Or write to [email protected]

Send a message

This opens your mail app addressed to [email protected]. If nothing opens, email us directly.

Common questions

How do I restore a subscription?

Open PromptVerse → Profile → Restore (or Restore Purchases). Use the same Apple ID that bought PromptVerse Pro.

How do I cancel or change a plan?

On iPhone or iPad: Settings → your name → Subscriptions → PromptVerse. You can also manage subscriptions in the App Store app.

What are the PromptVerse Pro plans?

  • PromptVerse Pro Weekly — 1 week, auto-renewable
  • PromptVerse Pro Monthly — 1 month, auto-renewable
  • PromptVerse Pro Yearly — 1 year, auto-renewable

Prices are shown in the app in your local currency. Payment is charged to your Apple ID at confirmation. Subscriptions renew until you cancel at least 24 hours before the period ends.

The app will not load prompts

PromptVerse needs an internet connection to load the catalog. Check Wi‑Fi or cellular, then force-close and reopen the app. If it still fails, email us with your iOS version.

How do I report a prompt?

Open the prompt → more menu → Report, or email us with the prompt title and why it should be reviewed.

Ads and tracking

The free app may show labeled ads. PromptVerse Pro removes ads. On iOS you can decline tracking when asked. More: Privacy Policy and Cookies & Ads.

Legal